Legal
Last updated: 17 September 2026
ICT Exam Academy ('we', 'us', 'our') is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
ICT Exam Academy operates the website ictexamacademy.com and ictexamacademy.co.uk. For the purposes of data protection law, we are the data controller.
If you have any questions about this policy or how we handle your data, please contact us via the enquiry form on our Contact page.
We may collect the following categories of personal data:
Contact and enquiry data: your name, work email address, organisation name, team size, and any message you submit through our corporate enquiry form.
Usage data: pages visited, time spent on pages, browser type, device type, and approximate location (country/region), collected via analytics tools.
We do not collect payment card details. All course purchases are processed securely via our payment provider.
We use your personal data to: respond to corporate enquiries and training requests; improve our website content and user experience; and comply with legal obligations.
Our lawful basis for processing enquiry data is legitimate interests (responding to your request). Our lawful basis for analytics is legitimate interests in understanding how our site is used, balanced against your right to privacy.
Our website uses cookies and similar technologies. Essential cookies are required for the site to function. Analytics cookies help us understand visitor behaviour and improve our content.
You can control cookie preferences through your browser settings. Disabling analytics cookies will not affect your ability to use the site.
This Site may contain links to third-party websites. These links are provided for your convenience. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
We may use third-party analytics providers. These providers may set cookies and collect data in accordance with their own privacy policies.
We retain enquiry data for up to 24 months from the date of submission, after which it is securely deleted unless we have an ongoing relationship or legal obligation to retain it.
Under UK GDPR you have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure of your data; object to or restrict processing; and lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise any of these rights, please contact us through our Contact page. We will respond within 30 days.
We may update this policy from time to time. The 'Last updated' date at the top of this page will reflect any changes. Continued use of our site after an update constitutes acceptance of the revised policy.
